Switch-ing your office location?
Are you relocating office and don’t know where to start with moving your phone lines, phone systems and internet services?
Switch Telecom can help.
Switch Telecom specialises in making your switch as simple and as carefree as possible. It's a process that we have perfected over the years and experience that you can rely on.
We will project manage the entire process for you from beginning to end. Starting with a comprehensive site audit where we liaise with your IT & technical people, all the way through to discussing the new service connections with your building managers and operations staff.
Switch Telecom has all bases covered.
It doesn't matter if you are a big or small company, Switch Telecom can cater to your needs. If you already have a Phone Tech, we will liaise with them. If not, we have our own engineers and phone technicians that will be happy to help as you make the switch.
Our experienced Project Managers will:
a) Implement a structured a rollout plan.
We understand the time and resources needed to relocate your services. We will coordinate your move and communicate with all relevant parties, from the carriers, to the technicians, to the new site managers to your company's I.T staff. Plus, we will only ever be a phone call away, meaning you can be assured of the great customer service we pride ourselves on.
b) Understand the new sites requirements and capabilities.
We will do the legwork in understanding the technical details of your new site. For instance, we will make sure that the new site MDF has enough pairs available for new services, organise cable lead-ins and service qualify deliverable products at the new site. Let us handle the difficult and delicate task of fixed line, data and phone hardware relocations while you focus on more important things.
c) Ensure you have the best product mix to suit your business needs.
We will provide you with expert advice to optimise your telco set-up. We know how to save your business time and money with a range of choices including Multiline, NBN, VoIP, Hosted Voice, SHDSL and over 100 other multicarrier product options. We can help maximise your telco capabilities while minimising your cost.
d) Deal directly with the carriers, which means you don’t have to.
Don’t bother spending hours on the phone getting no-where. Let us handle the transition to a different Telstra exchange, or copper redirections within Telstra charge zones. Let us handle pre-programmed number redirections or the disconnection of old services. Let us handle correct cancellation of old numbers or the transition in cease sale NBN roll out areas. Our experienced staff know the ins-and-outs of the industry and will get things moving for your business.
We cannot guarantee the relocation won't have some challenges, but we can guarantee that we'll project manage every step of the way, ensuring that your relocation experience is as smooth and stress free as possible.
Make the Switch with Switch Telecom.
"Please note that as well as helping us set up our system when we first relocated, Switch Telecom has continued to be our ISP provider for Internet, land lines and mobiles.
During our time we have appreciated the “one bill” and the level of service when our internet or mobiles have had problems. As an accountancy firm the internet is paramount to our business and Switch Telecom recognise this and act appropriately."
Negotiis, Ron Holman, Director
"Our offices relocation came with many challenges. Switch Telecom were absolute life savers when it came to transferring our fixed line, phone systems and Internet.
There is no-way we could have anticipated the difficulties associated with the relocation, but Switch took everything in their stride. Couldn’t praise these guys more!"
Active Factors, Robert Campbell, Manager
"Our business had services we wanted discontinued, services we wanted transferred, diversions we wanted implemented and new services installed at our new premises.
Switch Telecom did it all for us efficiently, as planned and as costed. They dealt with Telstra and their technicians, prepared a detailed action plan of the process including a timeline of the tasks to be completed, and were able to have everythingup and running as required by our move in date including new lines and all necessary diversions from our old numbers.
It was a massive time, energy and money saver for our business. Switch Telecom were extremely attentive to our needs and a pleasure to deal with."
Lawson Hughes Peter Walsh Lawyers, Lachlan Hughes (Partner)
"We didn’t realise how big a job our office relocation was going to be. From design of the inbound and outbound call system, to the transition of going with a product like Direct Indial, to the wiring at the new premises, to the coordination of trades, building managers, Telstra Techs and our own IT staff, we are extremely glad we ended up going with Switch Telecom.
There is no way the move would have been as successful as it was. They thought of everything, explained it to us clearly and made sure we were on the ball regarding the details."
Form 700, GrahamConnolly, Lead Design & Document Control
"Getting our phone and internet set up with these guys was great! They made our move to the new office so simple. Everything was organised for us and they kept us in the loop the whole way."
"The technicians that Switch Telecom provided took care of everything at our new building. The guys managed of the whole move for us, down to every detail."
"Switch Telecom provided an engineer to fully design our whole telco layout. They were able to source all the products we wanted and set up the whole system for us. Very professional but still down to earth."